Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support certain functions. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a longer period or until they are deleted.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including remembering preferences, measuring website use, protecting accounts and helping us understand how our services are used.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of our services. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

First-party and third-party cookies

First-party cookies are placed by Stay Casino or by a service provider acting on our behalf. Third-party cookies are placed by another organisation, such as a technology, security, analytics or advertising provider. Third parties may use cookies in accordance with their own privacy policies. We take reasonable steps to work with appropriate providers, but their practices may change independently of this policy.

The cookies and similar technologies used on our website may serve different purposes. Some are necessary for the website and gambling services to function. Others help us improve performance, remember your choices or understand how visitors interact with the website. We may also use technologies that help protect our services, accounts and users from fraud, abuse and other security risks.

Strictly necessary cookies

These cookies are required for core website functions. They may support account sign-in, session management, navigation, security controls, responsible gambling tools, payment-related processes and the delivery of pages or services you request. Without these cookies, some parts of the website may not operate correctly. Because they are necessary for essential functions, they may not be available for full opt-out through ordinary preference settings.

Preference and functionality cookies

These cookies remember choices you make, such as language, region, display settings or other preferences. They can make the website easier to use by reducing the need to enter the same information repeatedly. If you disable them, some preferences may not be saved and certain features may work less conveniently.

Performance and analytics cookies

These technologies help us understand how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features are performing as expected. The information may be used to identify technical issues, monitor reliability, improve content and make the website easier to navigate. Where possible, analytics information is assessed in an aggregated or de-identified form.

Security and fraud prevention technologies

We may use cookies, device information and related signals to help verify sessions, identify unusual activity, prevent unauthorised access and protect the integrity of our services. These measures may assist with account security, compliance processes, transaction protection and the prevention of fraud, collusion, automated activity or other misuse.

Advertising and marketing technologies

Subject to applicable law and your choices, we or our service providers may use cookies or similar technologies to measure campaigns, limit repeated advertisements, understand the effectiveness of communications and show content that may be relevant to your interests. We do not use cookies to remove or reduce responsible gambling obligations. Marketing preferences and cookie preferences may be managed separately.

When available, the website may provide a cookie banner, preference centre or other control that allows you to accept or decline certain categories of cookies. Your choices may be stored in a cookie or similar technology so that they can be remembered on later visits. If you clear your browser data, use a different browser or change devices, you may need to set your preferences again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to receive a notification before a cookie is placed or prevent third-party cookies from being stored. The method differs between browsers and devices, so refer to the relevant settings or help information for your browser.

• Blocking all cookies may prevent some website features from working, including sign-in, account functions, security checks or other requested services.
• Deleting cookies may remove saved preferences and may require you to complete certain steps again.
• Cookie controls generally apply to the browser or device where they are set, rather than automatically applying to every device you use.
• Opting out of advertising cookies does not necessarily stop all advertising; it may mean that advertising is less tailored to your interests.
• Essential security and service cookies may continue to operate where they are required to provide a requested function or protect the website.

Some third-party providers may offer their own opt-out tools. We do not control the operation of third-party settings, and an opt-out may apply only to that provider or to a particular browser or device. You should review the provider's information if you want to understand how its technology works or how to change its settings.

Cookies and responsible gambling

Cookies may support features connected with account access, identity checks, session controls and responsible gambling settings. Changing or blocking cookies must not be used to bypass account restrictions, self-exclusion, deposit controls, activity monitoring, age checks or other safety measures. If a cookie or related technology is necessary to apply a protection or restriction, the relevant service may be unavailable when that technology is blocked.

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, its purpose and the settings of the relevant provider. We aim to retain cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, to meet legal or regulatory obligations, to resolve disputes, enforce terms or protect our services.

This policy may be updated from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. When we make changes, we will publish the updated version on this page and revise the date or other notice where appropriate. You should review this policy periodically so that you remain aware of how cookies and similar technologies are used.

This policy is intended to provide general information and does not describe every individual cookie or technical identifier that may be used at all times. The specific technologies may vary depending on the pages you visit, the services you request, the device or browser you use and the settings available to you.

For information about how personal information is collected, used, disclosed, stored and managed, please read the Stay Casino Privacy Policy. If you have a question, concern or request about cookies or privacy, use the available contact or support channel provided on the website. We will handle privacy enquiries in accordance with applicable law and our internal procedures.

By continuing to use the website after reviewing any cookie notice or preference options, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices available to you and applicable law.